Information we collect:
Everytime you visit our website, we collect information including your IP address, time zone, some cookies installed on your device and also information about your web browser. Below is given in brief the data that we collect from you.
1. Device Information - Every time you browse through our website, we gain information regarding the products and web pages that you visited along with the information about which websites or search terms referred you to our website. Besides this, we also collect information regarding your interaction with our site. We gain this information using the following technologies:
- Cookies: These are data files placed on your device that oftentimes include a unique identifier. If you comment on our site, we might save information regarding you including your name, email address and website in cookies which will last for a year. They work as a convenience for you so that the next time you want to comment, you won’t be required to fill all this information.
Whenever you log in to your account on our site, we set a temporary cookie, which will not contain any personal data. This is to determine whether or not your browser accepts cookies and is discarded as soon as you close your browser. We will also set up some cookies to save your login information which lasts for 2 days, but if you opt for the ‘Remember Me’ option, your login details will persist for 2 weeks and when you log out of your account, your login cookies will be removed.
When you publish or edit an article, an additional cookie is saved in your browser, which only indicates the post ID of the article and doesn’t contain any personal information and lasts for only 1 day.
For more information regarding cookies and how to disable them, please visit http://www.allaboutcookies.org.
- Log Files: These files collect information including your IP address, browser type, Internet Service Provider, date & time stamps and referring/exit pages. They help us track actions occurring on the site.
- Web Beacons, tags and pixels: These are the electronic files that we use to record information about how you browse the site.
2. Transaction Details:
Whenever you make a purchase from us using your credit/debit card, all your transaction details are captured on a secure payment page and is transmitted securely to the card issuer for authorization. We do not have access to or store any of your card details including your credit/debit card number, expiration date or CVV. For refunds, we will ask you to provide the necessary bank account details as per our Refunds Policy.
3. Order Information:
Whenever you make a purchase from our website, we collect some information from you for the safe delivery of your package to you, including your name, billing address, shipping address, email address and phone number.
4. Additional Information:
We might collect some information that you provide while giving us your feedback or while filling profile forms. Also, we might collect some information if you participate in any contests or promotions we offer. We want to assure that we will only use this information as necessary or relevant to us to improve our services.
Who is your data shared with?
We share your behaviour data and our website analytics with our marketing, business and technology partners. We use your personal information and share it with third parties to help us improve your experience with us. We also try to understand how you use our site using Google Analytics. To understand how Google uses your Personal Information, you can visit https://www.google.com/intl/en/policies/privacy/ or to opt-out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.
We might also share your Personal Information in order to comply with applicable laws & regulations or to protect our rights. We might also use your Personal Information to respond to a subpoena, search warrant or other lawful requests, we might receive.
How is your data used?
The order Information is used generally to fulfil orders placed through our site, which also includes the payment information. It is also used to screen our orders for any potential risk or fraud, communicate with you and provide you the information and advertising related to our products and services as per the preferences that you have shared with us.
We use the Device Information mainly to improve our website, evaluate the success of our marketing and advertising campaigns. We will also use this information to help us screen for potential risk or fraud, in particular, your IP address.
How long is your data retained?
If you place an order using our site, your Order Information will be retained for records unless you ask us to delete this information. In case that you leave a comment, the metadata of it, including the comment is retained permanently, so that we don’t have to hold any comments in a moderation queue and can recognize and approve any follow-up comments automatically.
The personal information of the users that register on our site is also retained, while they are free to view, edit or delete any personal information, except their username at any point in time. Website administrators also have the rights to edit this information.
What are your rights over your data?
You can request us to erase any of your personal data we hold, except the data we are obliged to maintain for legal, security or administrative reasons. In case you have an account on our site or leave comments, you have the right to request an exported file of your personal data, including the data you have provided with us.